FieldRail is field service management software built for HVAC, plumbing, electrical, and trades businesses. It lets you create and assign work orders, track technicians in real time, generate AI-assisted field reports, manage recurring service contracts, collect payments via Stripe, and run your entire operation from a mobile app — even offline.

Does FieldRail have a mobile app?

Yes. FieldRail includes a native mobile app for iOS and Android built with Expo. Technicians can view work orders, clock in and out, log materials, and submit reports directly from their phone — and it works offline with automatic sync when connectivity is restored.

How does live customer tracking work?

When you dispatch a job, FieldRail generates a unique shareable tracking link for your customer. They can open it in any browser — no app download required — and see the technician's name, current job status, and scheduled arrival window updating in real time. Customers can also send messages through the tracking page.

What payment methods does FieldRail support?

FieldRail uses Stripe for all payment processing, supporting credit and debit cards, as well as XRP and RLUSD for instant cross-border payments. Invoices are auto-generated from logged time and materials, and customers can pay directly from the invoice link.

Can FieldRail handle recurring service contracts?

Yes. FieldRail includes a full recurring contracts module. You can set up maintenance agreements with custom intervals, and the system automatically generates work orders when each service is due — so nothing falls through the cracks.

What industries does FieldRail support?

FieldRail is purpose-built for field service businesses including HVAC, plumbing, electrical, pest control, landscaping, appliance repair, and general contracting. Any business that dispatches technicians to job sites can use it.

How much does FieldRail cost?

FieldRail starts at $19.99/month for the SOLO plan (1 technician, all core features). The Starter plan is $79/month for up to 5 technicians, and the Growth plan is $199/month for up to 25 technicians plus all advanced features including AI reports, recurring contracts, analytics, and crypto payments. A 14-day free trial is available with no credit card required.

Is there a free trial?

Yes. FieldRail offers a 14-day free trial with full access to all features. No credit card is required to start your trial.

Does Your Field Service Business Need a CRM? What Customer Management Actually Looks Like

Generic CRM tools stop at leads. Field service businesses need customer management that covers equipment history, job records, contracts, and two-way messaging — all tied together.

June 3, 2026 CRM

Generic CRM tools stop at leads. Field service businesses need customer management that covers equipment history, job records, contracts, and two-way messaging — all tied together.

Start your free trial — 14 days free, no credit card required