Everything your field service team needs
Not a generic platform with field service bolted on. Every feature is designed around how field service teams actually operate.
Work Orders & Dispatch
Create, assign, and track jobs in seconds. Technicians get instant mobile notification with all job details — customer info, location, history, and special notes.
- Drag-and-drop technician assignment
- Priority and urgency flags
- Real-time status updates
Offline Mobile App
Field conditions aren't always ideal. FieldRail's mobile app queues every action locally and syncs the moment connectivity returns — without losing a single data point.
- Works in basements, crawlspaces, rural areas
- iOS and Android
- Time logs, materials, and photos captured offline
AI Field Report Generation
Technicians enter rough on-site notes. FieldRail's AI converts them into a professional, complete service report in under five seconds — no extra work, no extra time.
- Saves 15-20 minutes per job
- Consistent across all technicians
- Included on every plan
Recurring Service Contracts
Sell a maintenance contract once. FieldRail auto-generates the next work order on schedule — assigned, queued, and ready — without any manual tracking.
- Monthly, quarterly, annual, or custom intervals
- Auto work-order generation
- Service history per customer
Same-Day Invoicing & Payment
When a job closes, FieldRail auto-generates the invoice from logged time and materials. Customers pay by card or crypto before the technician leaves the job site.
- Stripe card payments
- XRP and RLUSD crypto (Growth)
- Payment confirmed instantly on mobile
Live Customer Tracking
Every dispatched job gets a shareable tracking link. Customers see tech name, status, and arrival window in real time — no more status calls to your office.
- Auto-sent on dispatch
- No app download required
- Two-way messaging per job